Time Aug 2018 - Aug 2019

Client Hyne Timber

Industry Architectural Design

Internal team Project manager | Engineers | Solo designer

Stakeholders Subject expert | Marketer

My role Lead designer

My responsibilities Discover & synthesis Scope definition & sprint planning Design deliverables Education & influence Prensentation & facilitation Project coordination

Hyne Timber is one of Australia’s largest producers of sawn timber products, a leader in preservative treatments, and an iconic supplier to the Australian construction industry.

Hyne Design is the industry standard for structural timber design - provides the structural properties and span tables for all of the most popular Australian engineered timber products, and it delivers the associated engineering reports and certification documentation.

During the early stage of this project, we gathered some survey documents that were conducted by Hyne Timber.

The completion rate was 74% and there're 1600 respondents in total.

Based on the survey results, I visualized some key elements of this project - Roles, Experience of using the software, Frequency of using this software, and Design type.

Based on the survey results from more than 1600 respondents, I've also gathered the top problems below ⬇️

From what we can see in the problem prioritization ⬆️ chart, some of the problems listed could be solved through design, some rely more on the overall business plan of Hyne timber. Then our focus boils down to how to create a more user-friendly experience for different types of users of Hyne Design software