Aug 2018 - Aug 2019
Project manager | Engineers | Solo designer
Subject expert | Marketer
Discover & synthesis
Scope definition & sprint planning
Education & influence
Prensentation & facilitation
Hyne Timber is one of Australia’s largest producers of sawn timber products, a leader in preservative treatments, and an iconic supplier to the Australian construction industry.
Hyne Design is the industry standard for structural timber design - provides the structural properties and span tables for all of the most popular Australian engineered timber products, and it delivers the associated engineering reports and certification documentation.
Survey results - Users
During the early stage of this project, we gathered some survey documents that were conducted by Hyne Timber.
The completion rate was
74% and there're
1600 respondents in total.
Based on the survey results, I visualized some key elements of this project -
Experience of using the software,
Frequency of using this software, and
Survey results - Problem prioritization
Based on the survey results from more than 1600 respondents, I've also gathered the top problems below ⬇️
From what we can see in the problem prioritization ⬆️ chart, some of the problems listed could be solved through design, some rely more on the overall business plan of Hyne timber. Then our focus boils down to
how to create a more user-friendly experience for different types of users of Hyne Design software